Refund policy
Decorrista offers 7 Days simple and transparent claim policy. These are handmade items. So We will ship a new item in 2 conditions.
1. Product is damaged.
2. Product is different from what we have shown in the open pictures and description.
We've launched this service to benefit you, our valued customers, and to ensure that you receive the product you paid for in good condition. Although we've taken every precaution to prevent DAMAGE, we still take responsibility if something goes WRONG.
All we ask in return is that you're HUMBLE and POLITE in your interactions with us. We believe this is a reasonable expectation, especially considering the efforts we're making to provide a good service.
How long will it takes to get my product back ?
2 to 5 working days are required to ship your order again.Â